1. Service provider
Stéphane Dupont, entrepreneur individuel, trading as HypnoReset, 12 rue de la Part-Dieu, 69003 Lyon, France. SIREN 752 643 965. Contact: contact@hypnosereset.com.
2. Services
HypnoReset offers private online hypnosis-based wellbeing and behavioural support, including focused sessions and multi-session programmes. Each service is described before purchase. Sessions are delivered remotely by video or phone at the agreed time.
3. Scope and suitability
The service is intended for adults seeking non-medical wellbeing or behavioural support. It does not replace medical or psychological care. HypnoReset may decline or stop a service when the request falls outside scope or another professional appears more appropriate.
4. Prices and payment
Prices are displayed in US dollars and include applicable taxes unless stated otherwise. Payment is due before a paid session or programme is confirmed. Payments may be processed securely by Stripe using eligible payment methods.
5. Booking
A booking is confirmed only after successful payment, selection of an available time and receipt of a confirmation. The customer must provide accurate contact information and verify the relevant time zone.
6. Customer responsibilities
- Attend from a quiet, private and safe environment.
- Use a stable internet connection and suitable audio equipment.
- Provide accurate information relevant to the session.
- Do not attend while driving, operating equipment, or under the influence of alcohol or non-prescribed substances.
7. Rescheduling, cancellation and no-shows
The Cancellation Policy forms part of these terms. Unless mandatory law requires otherwise, requests made less than 24 hours before the appointment and no-shows may be non-refundable.
8. Statutory withdrawal rights
Where a statutory cooling-off period applies, the customer retains that right unless an exception permitted by law applies. If the customer asks for the service to begin before the period ends, express consent is collected. When the service has been fully performed, the right to withdraw may be lost where the law permits and the customer expressly acknowledged this.
9. Results
Results depend on the customer’s situation, objectives and engagement. HypnoReset does not guarantee a particular outcome, a cure or success within a specific number of sessions.
10. Liability
HypnoReset is responsible for delivering the purchased service with reasonable care and skill. Liability is not excluded where it cannot lawfully be excluded. The customer remains responsible for seeking appropriate medical or emergency assistance when required.
11. Personal data
Personal data is processed as described in the Privacy Policy. Payment-card details are handled by Stripe and are not stored by HypnoReset.
12. Complaints and disputes
Complaints should first be sent to contact@hypnosereset.com. These terms are governed by French law without depriving consumers of mandatory protections available in their country of residence.
Direct paid booking is temporarily unavailable while the consumer-mediation notice is being updated. Prices are shown for information and no payment is collected through this website.